Let us know if you’re planning an office move—even if you're not sure where. Bring Pilot with you and get the first month of service on us! Office move form
To end one or more services, fill out the cancellation form first, and we’ll work with you to make sure everything wraps up smoothly. Service cancellation form
Need to change the billing method for your account or update an expired credit card? Learn more about how to change your payment method.BILLING OPTIONS
Know someone in Manhattan whose office could use faster, more reliable internet? Better internet for them, and awesome perks for you. Customer referral form
Learn how to use the lights on your ONT to investigate your connection status.
If you’re experiencing a slow internet connection, the first thing you should do is run a speed test.
Use this step-by-step guide to troubleshoot issues with your office Wi-Fi.
Reach out to Support anytime - we're nice, promise.Call 855-578-5500 // firstname.lastname@example.org
Pilot is a modern connectivity company providing businesses of all sizes with reliable internet backed by the best customer experience in telecom.