Manage your account, update billing information, or get help with your service.
Don't forget to pack your internet. Bring Pilot with you and get the first month of service on us.
Submit relocation formNeed to update your payment method or change your credit card on file? You can manage billing directly in your customer portal.
Manage billingKnow another business that could use better connectivity? Refer them to Pilot and you'll both benefit from our referral program.
Learn about referralsNeed to end one or more of your services? We're sorry to see you go. Submit a cancellation request and we'll process it promptly.
Request cancellationOur NYC-based support team is available 24/7 to assist you.
View invoices, monitor circuits, and manage your services in the customer portal.
Log in to Customer Portal