300+ miles of fiber we built. 1,000+ buildings we serve. One team that owns it all.
Over the past decade, we've designed and engineered a high-capacity, resilient fiber network across the New York metro area. We built it. We operate it. We maintain it. We know every splice, every path, every building on the network.
Enterprise connectivity without the enterprise experience.
5-15 day installs in buildings on our network are standard, not an upcharge. Our in-house construction teams deliver services in a fraction of the typical 30-90 day timeline.
Clear pricing, immediate timelines, no contracts. Month-to-month service means we stay accountable—we earn your business every single month.
24/7/365 support from people who know your service. Real support means communicating issues before you know they're happening.
We own and operate 300+ miles of fiber connecting 1,000+ buildings across the NY metro area. Every mile engineered for redundancy and capacity.
Real reviews from businesses we serve across New York City.
The specifics that matter when you're evaluating providers.
Our splicing teams and network engineers are all Pilot employees. No chain of subcontractors—we control quality and timing from end to end.
Advanced Link Monitoring means we can detect and resolve issues before you notice them. No more calling to report an outage—we're already on it.
A New York team serving New York businesses. We know the buildings, the infrastructure, and how to navigate the region's unique challenges.
We proactively communicate issues, share technical details openly, and give you direct access to circuit information. No deflection, no scripts.
We build infrastructure for the whole building from day one. We anticipate constraints and engineer for future needs, not just today's requirements.
High-capacity peering, modern infrastructure, and deliberate redundancy engineering for enterprise uptime requirements.
Over ten years ago, we saw a gap: NYC businesses needed connectivity that moved as fast as they did—not 90-day install timelines and support teams that don't pick up the phone.
So we built it differently. Modern fiber infrastructure, yes—but also in-house construction teams that deliver in days, not months. Support from real, local people who actually know your circuit. A business model built around what matters most—getting you connected fast, and keeping it that way.
Day typical install
NYC-based support
Check availability in your building and see why businesses choose Pilot.