Most dark fiber providers hand you the keys and walk away. We're planning to do things differently. Our monitored dark fiber will include Advanced Link Monitoring (ALM), giving us real-time visibility into your fiber's health.
That means we'll often detect and diagnose issues before you even know something's wrong - and we'll already be working on a fix.
Always-on visibility into your fiber infrastructure, with immediate notification when conditions change.
Launching 2026
End-to-end dark fiber solutions from design through ongoing operations.
Our engineering team designs routes optimized for your specific needs - whether that's minimum latency, maximum diversity, or both. We can build pathways diverse from any other provider in NYC.
Our entire 300+ mile network was built in the last decade. No legacy splices, no acquired infrastructure from multiple owners - just modern, well-maintained fiber.
We don't wait on contractors. With in-house crews working around the clock, we control every step from splicing to placement. New builds delivered in days, not months.
Everything from initial design through construction, splicing, and testing is done by Pilot employees. This end-to-end control means faster delivery, better quality, and complete accountability.
When you work with Pilot, there's no finger-pointing between contractors. We own every mile, every splice, every connection.
We structure dark fiber deals to match your business needs, not the other way around.
Depending on the service, we may not require a long-term contract at all. This is virtually unheard of for dark fiber providers, but we're confident enough in our service to offer it.
Month-to-month optionsStart with what you need today, scale as your requirements grow. Our conduit infrastructure often allows for additional fiber placement without new construction.
Built for growthWe understand the requirements of sophisticated dark fiber buyers. Technical documentation, rapid response, and a network you can rely on.
Built in the last decade. No hodgepodge of acquired networks from the telecom graveyard.
In-house construction means we control timelines. Days and weeks, not months.
We know every building, every conduit, every pathway option in the city.
Tell us about your project and we'll design a solution.