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Round-the-clock technicians ready to help online or by phone.
A 100% fiber-optic network backed by real-time fiber monitoring.
Pilot keeps businesses connected with internet that’s fast, reliable, and backed by the best customer experience in telecom.
"It’s the most reliable, responsible and considerate service we’ve had in 25 years in business in NYC."
"Pilot is great. Not only is our internet lightning fast, but we've never had a service outage even once...And on top of all that their customer service is wonderful."
"I love the Pilot team as much as I love my fast connection. In a tech-eat-tech world, people still do make a difference."
"It just works. It's fast. That's all I want."
"Excellent service all around. From tech support to account management and the resources provided to me as a customer. I’m very happy with Pilot."
"Customer support is fantastic, the fiber speed is awesome and the service really never goes down."