Pilot currently services 500+ buildings in the New York Metro Area, offering tenants dedicated, fiber-optic internet with symmetrical bandwidth. Our service is backed by guaranteed uptime, 24/7 support, and real-time fiber monitoring technology. Pilot's engineers work closely with management, bringing high capacity fiber to buildings at no cost to landlords, minimizing street work, and creating more sustainable deployment for tenants that want reliable fiber-optic internet.
Our project management team will conduct a 30 minute walk-through of your property with building staff to determine feasibility and timeline of bringing Pilot service to your tenants.
After the survey, our team will prepare a scope, insurance certificates, and access agreement for your review. Everything is laid out in a set of easy-to-read documents for your approval.
As soon as the project is approved, our team will schedule a time to install the new fiber. It typically takes 1 - 2 weeks to complete the construction, with no disruption to building services.
Once we’ve set the building up with our fiber, all of your tenants can order Pilot services. They’ll have access to dedicated bandwidth, 24/7 support, and an uptime guarantee.