CAREERS AT PILOT
Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.
View open rolesWe're building something big. Want in?
Software engineers at Pilot design and build internal and customer-facing solutions to enable us to provide the best customer experience in the industry. You’ll work on projects covering everything from monitoring and alerting on our fiber optic network to business operations
As the Manager of CX, you will lead the CX team and collaborate cross-functionally to manage customer onboarding and account support operations. You’ll balance optimizing processes, developing your team, & advocating for our customers.
From prospect to close, our Account Executives oversee the full sales cycle, build exceptional B2B pipelines, and connect with prospects, clients, and partners — all while promoting the value of Pilot’s services and customer experience.
Guiding prospects from introduction to conversion, our Inbound Sales Representative manages the entire sales process. They build rapport with leads, develop B2B pipelines, and close business, all while championing the value of Pilot's services and prioritizing exceptional customer experiences.
Software engineers at Pilot design and build internal and customer-facing solutions to enable us to provide the best customer experience in the industry. You’ll work on projects covering everything from monitoring and alerting on our fiber optic network to business operations.
Employee Benefits & Perks