photo of pilot team member at JP Morgan Chase Run


To be the best ISP, we need the best people.

Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.

see Life at pilot

Employee Benefits

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We're invested in your future, making an employer-contributed 401K plan a no-brainer.
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Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
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generous vacation
Work hard, then take the time you need to reset and recharge.
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commuter & 
wellness benefits
Running around New York doesn't have to be your go-to workout with a metro card and a monthly wellness stipend.
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Weekly All Hands &
We come together weekly as a company to share, learn, and push Pilot forward, with special events to cut loose.
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medical, dental
and vision
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.

Open Roles

We're building something big. Want in? 

Account Executive

From prospect to close, our Account Executives oversee the full sales cycle, build exceptional B2B pipelines, and connect with prospects, clients, and partners — all while promoting the value of Pilot’s services and customer experience.

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Project Engineer

Project Engineers are involved in every step of the process to bring Pilot’s fiber to customers. Working directly with Customer Experience, Construction, and Real Estate, you’ll evaluate buildings and design solutions to bring service to new customers and grow Pilot’s fiber network.

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Marketing Specialist, Campaigns & ProgramS

Develop, manage and support marketing campaigns, programs, and initiatives to support company revenue goals. Work cross-functionally to create and optimize cross-channel campaigns and engagement tactics that drive customer acquisition & retention as well as deepen key partner relationships.

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Salesforce Administrator

As the Salesforce Admin you'll work with teams looking to leverage Salesforce to solve business problems, providing guidance and proposals as to what solutions would suit their needs, and executing. You'll work alongside Software Engineering and other stakeholders to design, build and manage data flows between Salesforce and other production systems.

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Real Estate & Sales

Our Real Estate and Sales Coordinator will gain project management, administrative, and data curation experience by supporting Pilot’s business development functions and working with a smart and energetic team working to bring amazing internet access to companies in New York City.

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Installation Technician I

Get hands-on experience creating & troubleshooting fiber paths throughout NYC as Pilot's Installation Technician. In this entry level role, you'll get the chance to learn the industry & be part of a team with a passion for providing customers with an amazing internet experience.

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Don't see a role that fits?

Contact us