photo of pilot team member at JP Morgan Chase Run


To be the best ISP, we need the best people.

Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.

see Life at pilot

Employee Benefits

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We're invested in your future, making an employer-contributed 401K plan a no-brainer.
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Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
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generous vacation
Work hard, then take the time you need to reset and recharge.
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commuter & 
wellness benefits
Running around New York doesn't have to be your go-to workout with a metro card and a monthly wellness stipend.
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Weekly All Hands &
We come together weekly as a company to share, learn, and push Pilot forward, with special events to cut loose.
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medical, dental
and vision
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.

Open Roles

We're building something big. Want in? 

junior Account executive

Our Junior Account Executives own the full sales cycle from prospect to close with small businesses across NYC. They’ll connect with prospects, clients, and partners to promote the value of Pilot’s products, services and our customer experience.

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Senior Account Executive

From prospect to close, our Senior Account Executives oversee the full sales cycle, build exceptional B2B pipelines, and connect with prospects, clients, and partners — all while promoting the value of Pilot’s services and customer experience.

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Sales Operations Associate

Pilot's Sales Ops Associate will maintain, update, and oversee the quality of our CRM database for new and existing data, as well as evaluate lead generation sources and identify trends and inefficiencies in data quality.

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FP&A Analyst

Deliberate and organized finances are imperative at Pilot. Our FP&A Analyst will develop models to steer the company’s annual planning, budgets, and investments and analyze reports to make impactful, effective decisions.

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Accounting internship

Studying to join the Accounting or Finance world? Our Intern will gain experience assisting Pilot’s Accounting team with projects from bank statement reconciliation, journal entries, auditing, and balance sheets.  

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Data Center Engineer

As a Data Center Engineer you will be performing audits, connecting and troubleshooting circuits, and developing standards for Pilot’s network infrastructure, as well as collaborating with teams to determine best solutions for data center operations.

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Frontend engineer

Building user interfaces and customer-facing software up your alley? Our Frontend Engineer will plan and create user experiences and visual designs for Pilot’s custom platforms while collaborating with backend engineers for seamless integration.

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customer experience associate

The CXA works directly with customers, handling everything from their onboarding to continued account management and support throughout their journey at Pilot. CXAs know that delivering amazing internet isn’t just about high speeds - it’s about being there for customers, to help, to listen, to care.

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Fiber Install Technician

An experienced construction professional who can carry out fiber-laying scopes created by Pilot Engineers, our Fiber Installation Technician role combines problem solving, customer service, and hands-on experience.

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Interested in a hands-on role? Our crew of linemen will execute Pilot’s vision of providing lightning fast fiber-internet — by equipping our fleet of vehicles, prepping sites, and placing fiber throughout New York City.

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Don't see a role that fits?

Contact us