CAREERS AT PILOT
Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.see Life at pilot
We're building something big. Want in?
Campaigns, lead qualification, interfacing with customers—when it comes to inbound marketing at Pilot, you’ll touch a bit of everything. In this role, you’ll be integral to helping more businesses learn about and connect with better internet services.
The CXA works directly with customers, handling everything from their onboarding to continued account management and support throughout their journey at Pilot. CXAs know that delivering amazing internet isn’t just about high speeds - it’s about being there for customers, to help, to listen, to care.
Not all heroes wear capes. In this role, you’ll be an on-site technician for our Network Team who can think on your feet and support our awesome customers—deploying new and exciting service offerings like Voice and WiFi to offices around the city.
Lineman are crucial to expanding Pilot’s reach. In this entry-level role, you’ll get hands-on experience working with the heart of the company: fiber. Bonus points if you’re a night owl, since pulling cable and rodding ducts in manholes typically occurs outside usual work hours.
Get hands-on experience creating & troubleshooting fiber paths throughout NYC as Pilot's Installation Technician. In this entry level role, you'll get the chance to learn the industry & be part of a team with a passion for providing our customers with an amazing internet experience.