photo of pilot team member at JP Morgan Chase Run


To be the best ISP, we need the best people.

Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.

see Life at pilot

Employee Benefits

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We're invested in your future, making an employer-contributed 401K plan a no-brainer.
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Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
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generous vacation
Work hard, then take the time you need to reset and recharge.
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commuter & 
wellness benefits
Running around New York doesn't have to be your go-to workout with a metro card and a monthly wellness stipend.
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Weekly All Hands &
We come together weekly as a company to share, learn, and push Pilot forward, with special events to cut loose.
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medical, dental
and vision
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.

Open Roles

We're building something big. Want in? 

Account Executive

From prospect to close, our Account Executives oversee the full sales cycle, build exceptional B2B pipelines, and connect with prospects, clients, and partners—all while promoting the value of Pilot’s services and customer experience.

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Customer Experience Associate

The CXA works directly with customers throughout their journey at Pilot and ensures that customers are getting the most out of their experience with us. CXAs know that delivering amazing internet isn’t just about high speeds - it’s about being there for customers, to help, to listen, to care.

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marketing coordinator

Flexing problem-solving, strategic-thinking, and creative muscles, the Marketing Coordinator helps to build the best ISP by assisting in the development, implementation and management of campaigns, programs, and events across the prospect & customer life cycles.

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The Data Operations Associate works with teams across Pilot to create, update and perform quality control on data of different types and from multiple sources. You'll help everything at Pilot run more smoothly by being passionate about getting the details right and keeping things organized.

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Outside Plant Technician, Line

The Line team is crucial to expanding Pilot’s reach. In this entry-level role, you’ll get hands-on experience working with the heart of the company: fiber. Bonus points if you’re a night owl, since pulling cable and rodding ducts in manholes typically occurs outside usual work hours.

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Don't see a role that fits?

Contact us