photo of pilot team member at JP Morgan Chase Run

CAREERS AT PILOT

To be the best ISP, we need the best people.

Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.

see Life at pilot

Employee Benefits

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mATCHING 401K PLAN
We're invested in your future, making an employer-contributed 401K plan a no-brainer.
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CONTINOUS LEARNING
Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
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generous vacation
Work hard, then take the time you need to reset and recharge.
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commuter & 
wellness benefits
Running around New York doesn't have to be your go-to workout with a metro card and a monthly wellness stipend.
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Weekly All Hands &
COMPANY EVENTS
We come together weekly as a company to share, learn, and push Pilot forward, with special events to cut loose.
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medical, dental
and vision
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.

Open Roles

We're building something big. Want in? 

Account Executive

From prospect to close, our Account Executives oversee the full sales cycle, build exceptional B2B pipelines, and connect with prospects, clients, and partners — all while promoting the value of Pilot’s services and customer experience.

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Real Estate & Sales Coordinator

Our Real Estate and Sales Coordinator will gain project management, administrative, and data curation experience by supporting Pilot’s business development functions & working with a smart and energetic team working to bring amazing internet access to companies in New York City.

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Project Engineer

Project Engineers are involved in every step of the process to bring Pilot’s fiber to customers. Working directly with Customer Experience, Construction, and Real Estate, you’ll evaluate buildings and design solutions to bring service to new customers and grow Pilot’s fiber network.

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Network Support Engineer

The Network Support Engineer is the front line of customer experience for all technical needs at Pilot.  You’ll help us provide internet that doesn’t suck, by maintaining a cutting edge and continuously expanding network and delivering friendly and knowledge 24/7 support.

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Marketing Specialist, Campaigns & ProgramS

Develop, manage and support marketing campaigns, programs, and initiatives to support company revenue goals. Work cross-functionally to create and optimize cross-channel campaigns and engagement tactics that drive customer acquisition & retention as well as deepen key partner relationships.

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Salesforce Administrator

As the Salesforce Admin you'll work with teams looking to leverage Salesforce to solve business problems, providing guidance and proposals as to what solutions would suit their needs, and executing. You'll work alongside Software Engineering and other stakeholders to design, build and manage data flows between Salesforce and other production systems.

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Inside Plant Technician I

Get experience creating & troubleshooting fiber paths and place fiber optic cable throughout NYC office buildings throughout NYC as Pilot's Inside Plant Technician. In this entry level role, you'll learn the industry & be part of a team with a passion for providing our customers with an amazing internet experience.

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Outside Plant Technician, Line

Lineman are crucial to expanding Pilot’s reach. In this entry-level role, you’ll get hands-on experience working with the heart of the company: fiber. Bonus points if you’re a night owl, since pulling cable and rodding ducts in manholes typically occurs outside usual work hours.

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Data Center Technician

Our DC Tech ensures our data centers are continuously operating at high levels of performance. You’ll keep them meticulously organized, updated, and maintained through routine patch and capacity work, inventory, documentation and troubleshooting.

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Don't see a role that fits?

Contact us