photo of pilot team member at JP Morgan Chase Run

CAREERS AT PILOT

To be the best ISP, we need the best people.

Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.

see Life at pilot

Employee Benefits

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mATCHING 401K PLAN
We're invested in your future, making an employer-contributed 401K plan a no-brainer.
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CONTINOUS LEARNING
Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
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generous vacation
Work hard, then take the time you need to reset and recharge.
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commuter & 
wellness benefits
Running around New York doesn't have to be your go-to workout with a metro card and a monthly wellness stipend.
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Weekly All Hands &
COMPANY EVENTS
We come together weekly as a company to share, learn, and push Pilot forward, with special events to cut loose.
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medical, dental
and vision
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.

Open Roles

We're building something big. Want in? 

Fiber technician

Get hands-on experience creating & troubleshooting fiber paths throughout NYC as Pilot's Installation Technician. In this entry level role, you'll get the chance to learn the industry & be part of a team with a passion for providing customers with an amazing internet experience.

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Project Engineer

Project Engineers are involved in every step of the process to bring Pilot’s fiber to customers. Working directly with Customer Experience, Construction, and Real Estate, you’ll evaluate buildings and design solutions to bring service to new customers and grow Pilot’s fiber network.

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Outside Plant Technician, Line

The Line team is crucial to expanding Pilot’s reach. In this entry-level role, you’ll get hands-on experience working with the heart of the company: fiber. Bonus points if you’re a night owl, since pulling cable and rodding ducts in manholes typically occurs outside usual work hours.

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Inside Plant Technician I

Get hands-on experience creating & troubleshooting fiber paths as well as placing fiber optic cable in office buildings throughout NYC as Pilot's Inside Plant Technician. In this entry level role, you'll get the chance to learn the industry & be part of a team with a passion for providing our customers with an amazing internet experience.

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Salesforce Administrator

As the Salesforce Admin you'll work with teams across Pilot looking to leverage Salesforce to solve business problems, providing guidance and proposals as to what Salesforce solutions would best suit their needs, and executing on solutions. You'll also work alongside Software Engineering and other stakeholders to design, build and manage data flows between Salesforce and other production systems.

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Don't see a role that fits?

Contact us