photo of pilot team member at JP Morgan Chase Run

CAREERS AT PILOT

To be the best ISP, we need the best people.

Today's ISPs are slow, overpriced, and frustrating. That's where we come in. Pilot is a team of passionate people that provide real solutions to offices in need of fast, reliable service. With hundreds of happy customers in NYC, we’re out to prove that a happy team means happier customers. Doing well gives us more resources to invest back in our team to do good.

see Life at pilot

Employee Benefits

401k Matching Icon
mATCHING 401K PLAN
We're invested in your future, making an employer-contributed 401K plan a no-brainer.
continuous learning icon
CONTINOUS LEARNING
Whether it's a new skill set or fine-tuning your expertise, we're committed to growth.
vacation icon
generous vacation
Work hard, then take the time you need to reset and recharge.
commuter wellness icon
commuter & 
wellness benefits
Running around New York doesn't have to be your go-to workout with a metro card and a monthly wellness stipend.
weekly all hands and retreat icon
Weekly All Hands &
COMPANY EVENTS
We come together weekly as a company to share, learn, and push Pilot forward, with special events to cut loose.
medical icon
medical, dental
and vision
Our plans are more reliable than eating an apple a day—though more power to you if you chow down on Granny Smiths daily.

Open Roles

We're building something big. Want in? 

Fiber technician

Get hands-on experience creating & troubleshooting fiber paths throughout NYC as Pilot's Installation Technician. In this entry level role, you'll get the chance to learn the industry & be part of a team with a passion for providing our customers with an amazing internet experience. 

Learn More
OSP TECHNICIAN, LINE

The Line team is crucial to expanding Pilot’s reach. In this entry-level role, you’ll get hands-on experience working with the heart of the company: fiber. Bonus points if you’re a night owl, since pulling cable and rodding ducts in manholes typically occurs outside usual work hours.

Learn More
NETWORK SUPPORT ENGINEER

Ready to join a tight-knit team at an industry disrupting ISP? The Network Support Engineer is the front line of customer experience for all technical needs.  You’re the human on the other side of the phone—with the brain of a computer!

Learn More

Don't see a role that fits?

Contact us